Market NewsBBVA puts AI at the core of banking with OpenAI3 分鐘閱讀
BBVA puts AI at the core of banking with OpenAI
OpenAI News reports: employees using ChatGPT Enterprise globally efficiency gains in selected workflows Founded in 1857, BBVA is a global financial institution supporting people and businesse
圖片來源： OpenAI News
Key Points
- Through a strategic collaboration with OpenAI, BBVA is redesigning banking around AI across customer experience, operations, and work
- After pioneering digital and mobile banking over the last decade, BBVA is now entering a new phase: transforming banking around artificial intelligence
- The collaboration marks a new level of partnership between a global financial institution and OpenAI, with teams from both companies working together on shared priorities and…
OpenAI News reports BBVA puts AI at the core of banking with OpenAI. BBVA scaled ChatGPT Enterprise to 100,000 employees and partnered with OpenAI to accelerate AI-powered banking transform OpenAI reports: Through a strategic coll OpenAI News reports: employees using ChatGPT Enterprise globally efficiency gains in selected workflows Founded in 1857, BBVA is
Through a strategic collaboration with OpenAI, BBVA is redesigning banking around AI across customer experience, operations, and work.
By the end of 2025, that collaboration had evolved into a broader strategic alliance centered around "The Eight," BBVA's AI transformation roadmap for redesigning banking end-to-end,from customer experience and commercial banking to risk, operations, software development, and employee productivity.
Rather than approaching AI as a standalone technology initiative, BBVA is rethinking how the bank operates across every layer of the organization: how customers interact with financial services, how employees make decisions, how risk is analyzed, and how operations are executed at scale.
The initiative spans every layer of the bank: from AI-powered financial assistants capable of anticipating customer needs, to tools that help bankers and risk analysts make faster and more informed decisions, to systems that automate operations and accelerate software development across the organization.
Through the collaboration, OpenAI is working closely with BBVA teams acr
Sources
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BBVA puts AI at the core of banking with OpenAI
Learn how BBVA scaled ChatGPT Enterprise to 100,000 employees and partnered with OpenAI to accelerate AI-powered banking transformation worldwide.
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OpenAI News's current AI coverage page for related reporting and follow-up context.
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